FAQs

If you still have questions regarding Kruger Big Assist voting, please call 1-(888) 475-5510

You can vote for one of the five Kruger Big Assist regional winners to receive an additional $75,000 grand prize, based on which one you feel best demonstrates how they will encourage more kids to play hockey by helping to remove barriers and make the game more accessible, inclusive, and equitable.

Voting is open to residents of Canada who are 13 years of age or older at the time of voting. If you are a minor in your province/territory, your parent or legal guardian must consent to your participation in the program.

You can vote from April 8, 2025, starting at 5 p.m. EDT until April 11, 2025, ending at 5 p.m. EDT.

You can vote online at KrugerBigAssist.ca/vote.

Yes, when accessing the Internet on your phone or tablet device, visit KrugerBigAssist.ca/vote to cast your vote.

No, there is a limit of one vote per person per email address during the voting period.

Yes, you can encourage others to cast their own vote by visiting KrugerBigAssist.ca/vote.

If you experience technical difficulties while voting, try restarting your device or refreshing the voting page.

Once you've cast your vote on KrugerBigAssist.ca/vote, a confirmation message will be displayed on the website confirming your vote.

No, once your vote has been submitted, it cannot be changed. 

The Grand Prize winner of the Kruger Big Assist will be determined based on the association that receives the highest number of votes during the voting period.

The Grand Prize winner of the Kruger Big Assist will be announced on April 17, 2025.

 Get Your Toque FAQs

The program is open to residents of Canada  who have reached the legal age of majority in their province/territory of residence at the time of entry, except employees, representatives or agents (and those with whom such persons are domiciled, whether related or not) of Kruger Products Inc. (the “Sponsor”), its subsidiaries, affiliates, prize suppliers, advertising/promotion agencies and any other individual(s), entity or entities involved in the development, production, implementation, administration or fulfillment of the program. There is a LIMIT of one per household.

Kruger Products Inc. (the “Sponsor”) is offering eligible Scotties®’, Cashmere®/ Purex®, Bonterra® and SpongeTowels® customers the opportunity to receive a FREE Kruger Big Assist Toque when you purchase any one (1) participating Kruger Big Assist Specially Marked Pack, Snap a photo of your receipt and the specially marked pack, and upload it to KrugerBigAssist.ca.

  • Visit KrugerBigAssist.ca
  • Complete the form with all required information (First Name, Last Name, E-mail address, Phone number, complete mailing address (including postal code)), select the Participating Retailer where purchases of Participating Products were made, upload your receipt following the on-screen instructions and prompts, confirm you have reached the age of majority in your providence or territory of residence and have read, understood and agree to be bound by these Terms and Conditions. Select “SUBMIT” to submit your fully completed request
  • After clicking “Submit”, you will receive a new webpage with the following message “Thank you! We have received your submission. Keep your original sales receipt as it may be requested. Please allow 72 hours for validation processing. The status of your request will be sent by email. Please ensure you check your inbox, spam or junk folders after 72 hours have lapsed for an e-mail from the Sponsor.”
  • If for any reason, there is a problem with your submitted Request you will receive an e-mail from the Sponsor which among other things will indicate the reason why your Request could not be processed at this time.
  • If Request is determined to be valid by the Sponsor (in its sole and absolute discretion), you will receive an e-mail from the Sponsor confirming that your Kruger Big Assist Toque will be sent via mail to the mailing address set out in your Request within two (2) to four (4) weeks.  

Please note that each receipt may only be used once during the period of the offer.

Once you've submitted your receipt, it will take up to 72 hours for it to be validated. You will receive an email confirming whether the receipt is valid or not within this timeframe.

The participating products for this program includes a wide range of products from Kruger Products including:

Cashmere®

Purex®

SpongeTowels®

Scotties®

Bonterra 

For the complete list of participating products, please refer to the Official Rules.

Your Toque will be mailed to you within 2-4 weeks upon validating your receipt.   

If you have any questions in regard to your submitted Request, please visit the website at KrugerBigAssist.ca check the FAQ webpage or please complete the contact us form" https://mykrugerproducts.ca/en-ca/contact-us"

The offer begins on January 1, 2025 12:00:00 A.M. Eastern Standard Time (EST) and ends on March 7, 2025 11:59:59PM (EST). Purchase must take place between January 1, 2025 and April 23, 2025.

Submission of product photo and receipt must be completed by April 30, 2025.