Frequently Asked Questions

The program is open to residents of Canada (except for Quebec) who have reached the legal age of majority in their province/territory of residence at the time of entry, except employees, representatives or agents (and those with whom such persons are domiciled, whether related or not) of Kruger Products Inc. (the “Sponsor”), its subsidiaries, affiliates, prize suppliers, advertising/promotion agencies and any other individual(s), entity or entities involved in the development, production, implementation, administration or fulfillment of the program.

Kruger Products Inc. (the “Sponsor”) is offering eligible Scotties®’, Cashmere®/ Purex®, Bonterra® and SpongeTowels® customers the opportunity to receive a $10.00 CDN grocery gift card to the retailer at which your Participating Products were purchased (or prepaid Mastercard® gift card at Sponsor’s sole and absolute discretion) when you purchase a minimum of $25CDN (before taxes) of Participating Products. Consumers have 7 days from date of purchase to submit their receipt for a chance to receive a $10 gift card.

• Visit www.onlyincanada.ca
• Complete the form with all required information (First Name, Last Name, E-mail address, Phone number, complete mailing address (including postal code)), select the Participating Retailer where purchases of Participating Products were made, upload you receipt following the on-screen instructions and prompts, confirm you have reached the age of majority in your providence or territory of residence and have read, understood and agree to be bound by these Terms and Conditions. Select “SUBMIT” to submit your fully completed request.
• After clicking “Submit”, you will receive a new webpage with the following message “Thank you! We have received your submission. Keep your original sales receipt as it may be requested. Please allow 72 hours for validation processing. The status of your request will be sent by email. Please ensure you check your inbox, spam or junk folders after 72 hours have lapsed for an e-mail from the Sponsor.”
• If for any reason, there is a problem with your submitted Request you will receive an e-mail from the Sponsor which among other things will indicate the reason why your Request could not be processed at this time.
• If Request is determined to be valid by the Sponsor (in its sole and absolute discretion), you will receive an e-mail from the Sponsor confirming either (i) that your Reward will be sent via mail to the mailing address set out in your Request within six (6) to eight (8) weeks; or (ii)  that your Reward is available for redemption via the link provided in the e-mail.

Please note that each receipt may only be used once during the period of the offer.

Once you've submitted your receipt, it will take up to 72 hours for it to be validated. You will receive an email confirming whether the receipt is valid or not within this timeframe.

The program includes a wide range of products from Kruger Products including:

Cashmere® bathroom tissue
Purex® bathroom tissue 
SpongeTowels® paper towels
Scotties® facial tissue 
White Swan® bathroom tissue
Bonterra bathroom tissue, facial tissue, paper towels 
For the complete list of participating products, please refer to the Official Rules.

Your gift card will be emailed or mailed to you within 6-8 weeks.

If you have any questions in regard to your submitted Request, please visit the website at www.onlyincanada.ca. check the FAQ webpage or please complete the contact us form "https://mykrugerproducts.ca/en-ca/contact-us".

The offer begins on October 1, 2024 12:00:00 A.M. Eastern Standard Time (EST) and end on December 31, 2024 11:59:59PM (EST).

Consumers have 7 days from date of purchase to submit their receipt for a chance to receive a $10 gift card.